Salem, MA · Serving New England since 2014
We map how work actually flows through your company, cut the steps that exist only because nobody had time to fix them, and build the systems that run the rest — quotes, scheduling, invoicing, follow-up and reporting.
The math nobody runs
Nobody invoices the hours spent re-typing, hunting for information and redoing what was already done. Somebody pays for them anyway: you.
Everyone who touches a quote, a schedule, an invoice or a record.
Re-typing, copying between systems, hunting for a file, building a report by hand.
Wage plus overhead, divided by hours. If you're not sure, leave it.
Assumes 52 weeks, and that 60% of that work can be automated — conservative for quoting, scheduling, invoicing and reporting. All figures in US dollars (USD).
Show me how to get these hours backThe same week, both ways
What we do
Automating a bad process only makes the mess happen faster. So we map first, cut what shouldn't exist, and only then build.
We follow one job from first contact to paid invoice and write down every point where work stops, waits or repeats. Half the steps usually exist only because nobody had time to fix them.
Process mapping & optimization · new flow design
Quote becomes job, job becomes schedule, schedule becomes invoice, invoice becomes payment link and review request. Typed once, at the start, and never again.
Automation · QuickBooks, Stripe, Google, Shopify, your calendar
Every customer, job, quote and note in one searchable place — built around your process, not a generic template. With the dashboard that answers the four questions you ask every Monday.
Custom system / CRM · owner dashboard · automatic reporting
Fast, consistent answers that don't depend on who is on duty. Every enquiry lands in the pipeline already organized, with its history attached — instead of becoming a loose note on paper.
Chat, voice & message handling · English, Portuguese, Spanish
We also still do websites, SEO, branding and print — same as always.
Who you'd be hiring
We've been building websites, brands and print for New England businesses since 2014 — auto shops, contractors, restaurants, real estate offices, dental practices. Same people, same address, now building the software side too.
You'll have one number to call and a person who knows your business by name. If the AI does something dumb, you tell us and we fix it that week.
Straight pricing
No "contact us for pricing." Start with one piece, add the rest when it's paying for itself. All prices in US dollars (USD).
For the owner who knows time is leaking, but not where.
$690setup, then $290/month
For the business that has outgrown the notebook and the spreadsheet.
$2,400setup, then $590/month
For fixing the operation and the website in one go.
$4,900setup, then $590/month
Fair questions
Almost never. The point is to connect what you already pay for — QuickBooks, the spreadsheet, the calendar, the invoicing system. If a change is genuinely worth it, you get the reason and the cost, and the decision is yours.
We build the new path alongside the old one and run both in parallel for a week. The switch only happens after the new one has done the job correctly several times in a row. Nothing gets ripped out on day one.
Then it has to work on a phone, in three taps, with big buttons. That's a design requirement here, not a hope. A system the crew doesn't use is money burned — we've seen it happen and we don't repeat it.
The first automation goes live in two weeks, and it's always the one eating the most hours — not the easiest one. If you don't feel a difference in that first month, the diagnosis was wrong and we redo it.
Yours. It runs under your accounts, everything exports to a spreadsheet any day, and the documentation of what we built stays with you — including the day you decide to leave us.
Thirty minutes on the phone, no deck, no pressure. We walk one job end to end with you, point out the steps that don't need to exist, and quote what it takes to fix the worst one.